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Get clarity from our frequently asked questions.
  • I Have A Heat Pump And My Electric Bill Was High. What Could This Mean?
    If the electric rates haven’t increased during that time period and you aren’t experiencing a colder than normal winter, this could indicate a problem with your system. Contained within the air handler on your heat pump system is a set of electric heaters that serve as a back up to your outdoor unit during the winter months. If the outdoor unit isn’t working properly, the electric heaters will run more frequently in order to meet the heating demand of the home. There are also controls involved with the operation of the electric heaters that may be malfunctioning and allowing the heaters to remain on even though there is no requirement for their operation. These problems may only be diagnosed by a properly trained and qualified HVAC Service Technician.
  • What Do I Do If I Smell Gas?
    Evacuate yourself and any other persons/pets from inside the home immediately. Using a phone located outside of the home, call your local gas utility and/or the fire department.
  • What Is Carbon Monoxide?
    Carbon monoxide (CO) is a colorless, odorless and toxic gas. The Environmental Protection Agency warns that at low levels of exposure, CO causes mild effects that are often mistaken for the flu. These symptoms include headaches, dizziness, disorientation, nausea, and fatigue. Many online resources and fact sheets are available to answer questions about carbon monoxide. The U.S. Consumer Product Safety Commission (CPSC) recommends that every home should have a carbon monoxide (CO) alarm. The CO detector will audibly alert the homeowner to the danger of the unacceptable CO level. For more information on Carbon Monoxide, click on the following links: &
  • What Is Happening When I See Smoke Come Out Of The Top Of My Heat Pump?
    Every so often your heat pump has the opportunity to go into defrost either by timed or what we call on demand. When this happens it basically goes into air-conditioning mode and you will hear a “swish” sound. The four way valve on your system, what we call the “reversing valve” is switching the direction of hot gas into the coils to melt ice. This is normal operation and once ice is melted your system will go back to normal operation.
  • What Is Happening When I See Ice On My Unit?
    You may see “frost” or “ice” on the outdoor unit because the coil of the heat pump is colder that the air surrounding it and when that air is below freezing, frost or icing will occur, but should melt with in 1 ½ hours as this is the timing sequence most defrost controls use to check for this condition in our area.
More Common Questions

Cookeville Air Quality Services 

Improving Indoor Air in Nashville, Livingston & Surrounding Areas 

Since indoor air pollution has become worse than ever before, on account of increased smog and carbon emissions, the HVAC industry has endeavored to provide powerful solutions. If you are looking for dedicated Cookeville air quality services, you will likely want to invest in one of these products to keep the air in your home healthy and clean.

Examples of the different kind of air quality systems you could benefit from include:

  • Humidifiers and dehumidifiers 
  • Ultraviolet (UV) lamps 
  • Air filtration systems 
  • HEPA filters 
  • MERV filters

Because there are so many options available, you may be worried about how you will choose. The great news is that our knowledgeable experts at Aloha Air Conditioning & Heating are here to help. Not only will we give you all the advice you need to make a great choice, but we are skilled at installing many brands of air quality systems, no matter the model or make. 

Speak to us now at (931) 345-2696 to get a free estimate for the right air quality system in your Nashville home. 


Humidifier Installation & Repair

What Kinds of Pollutants Are Invading Your Property?

If you were to look around your home, you may assume that you don’t struggle with indoor air quality. However, just because there is a lack of visible dirt and dust does not mean your home is safe.

The practically invisible but harmful particulates which are likely intruding on your property include:

  • Pollen
  • Mold and mildew spores
  • Dander from pets and humans
  • Fecal particles
  • Droplets of chemical sprays and cleaners
  • Bacteria and viruses
  • Pesticides
  • Bits of lead and asbestos
  • Cigarette smoke and ash
  • Formaldehyde from furniture and construction work
  • Carbon monoxide
  • Radon

Selecting the Right Air Quality System for Your House

It is important to realize that even though almost every home in Nashville struggles with indoor air pollution in some form of another, the types of pollution are not all the same. Depending on the type of HVAC system in place, as well as the unique natural environment, foliage, and soil conditions around a house, you and your neighbor could be suffering from completely different problems of air quality. This would mean you need different air quality systems too.

For example, if your house is very dusty and dry, you may need a humidifier to add moisture to the air. This will prevent particles like dander, dirt, pollen, and bits of dried fecal matter from floating around. Alternatively, if your HVAC system is very moist, creating the perfect breeding environment for hazardous bacteria, viruses, and mold spores, it might be better to have UV lamps installed. These powerful but safe devices can instantly zap even the tiniest harmful microbes. Our knowledgeable experts at Aloha Air Conditioning & Heating are eager to help you find the right solution no matter what.

Call us today at (931) 345-2696 or contact us online to learn the importance of scheduling dependable Cookeville air quality services for your home.

  • “Very impressed with the prompt service, Quick and thorough diagnosis of the problem, quick at replacing and repairing the problem.” - J G.
  • “Wow, what an awesome company. Our AC was 16ish years old and holding on for dear life. We had a different company quote us on installing a new unit and they told us it would be a 2 week wait.” - Kaloio S.
  • “We did not expect our HVAC to die on us in the middle of a pandemic. Thankfully, Aloha sent Shane out in a timely manner and had us up and running in no time!” - Danna D.

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