Reviews

"Wow, what an awesome company. Our AC was 16ish years old and holding on for dear life. We had a different company quote us on installing a new unit and they told us it would be a 2 week wait."

Wow, what an awesome company. Our AC was 16ish years old and holding on for dear life. We had a different company quote us on installing a new unit and they told us it would be a 2 week wait. We got a second opinion from Aloha Air conditioning and Heating and Shane set us right up, a day and a half later our new unit is installed and working great. Everyone at the company we dealt with, receptionist (on the phone), and technicians were all so so nice and helpful! I would give more than 5 stars If could!

Kaloio S.

"Very impressed with the prompt service, Quick and thorough diagnosis of the problem, quick at replacing and repairing the problem."

Very impressed with the prompt service, Quick and thorough diagnosis of the problem, quick at replacing and repairing the problem. Very professional attitude and affordable prices. We would highly recommend this company, We will be using them again for all of our HVAC needs… Thankful

J G.

"Shane was amazing! I called that morning and he was there in a couple of hours checking out our AC. Unfortunately our AC had to be replaced! Shane explained all of our options in great detail and even answered questions after he left."

Shane was amazing! I called that morning and he was there in a couple of hours checking out our AC. Unfortunately our AC had to be replaced! Shane explained all of our options in great detail and even answered questions after he left. 2 days later the installers showed with Shane and installed our new AC unit and furnace. We couldn’t be more happier with the results! Our house in so cool and the unit is so quiet. Shane even came after it was installed to check and make sure all was done correctly and check to make sure we were happy! Prices are very reasonable. A++ customer service! We are very happy and we highly recommend!

Katie W.

"Called them because of an ongoing problem we had been ignoring. We attempted fixed the problem once last summer using a different company through American Home Shield, and didn't work. Called Aloha, Shane came, found out the problem, gave us a quote and sc"

Called them because of an ongoing problem we had been ignoring. We attempted fixed the problem once last summer using a different company through American Home Shield, and didn't work. Called Aloha, Shane came, found out the problem, gave us a quote and scheduled the service within 2 days. Now we are finally enjoy our cool home once again. I would definitely recommend this company to anyone looking for great service and quality work.

Qiuyu H.

"We cannot say enough positive things about these guys, we had an appointment setup for installation for later this week and Shane contacted us to reschedule EARLIER than expected since he was concerned about weather delaying me."

We cannot say enough positive things about these guys, we had an appointment setup for installation for later this week and Shane contacted us to reschedule EARLIER than expected since he was concerned about weather delaying me. The two installers were very respectful of keeping our house clean each trip in which wasn't as necessary as they made it. Also answered each of my questions I had very knowledgeably. We have only had the unit less than a week and have been keeping tabs on electric usage and already on average we're saving nearly 2/3 of the cost we had been!! We recommend Aloha to anyone.

R D.

"We did not expect our HVAC to die on us in the middle of a pandemic. Thankfully, Aloha sent Shane out in a timely manner and had us up and running in no time!"

We did not expect our HVAC to die on us in the middle of a pandemic. Thankfully, Aloha sent Shane out in a timely manner and had us up and running in no time! With their financing program, they made installing a new system during tough times a little more generous on our pockets. You will definitely never find better service or a company that cares more than Aloha! I can't brag about them enough!

Danna D.

"We recently had to have a new heat pump installed and called Aloha Heat and Air!"

We recently had to have a new heat pump installed and called Aloha Heat and Air! They came right out and Shane answered all my questions about heat efficiency rating and took the time to explain about what seer number meant; something noone else had done before. He came out and installed our new unit in a day and it is working great now! I would recommend there services to anyone needed a heat pump! Fast friendly reliable service.

Sharon W.

"Just in time...My neighbors air/heating units went out a little while ago and Aloha came out and replaced them for her. She had nothing but good things to say about them so naturally when ours went out we called on them."

Just in time...My neighbors air/heating units went out a little while ago and Aloha came out and replaced them for her. She had nothing but good things to say about them so naturally when ours went out we called on them. The owner came out and gave us a quote and right from the beginning I knew we would use them. We set up the appointment and they were on time and courteous. They installed 2 new units and everything that goes along with it in less than a day. Furthermore, the owner came out a few days later to check to make sure everything was working great. Everything works great and I highly recommend them for your air/heating needs. Mahola Aloha for a job well done.

Richard D.

"I called and they responded quickly. Shane was extremely knowledgeable and had us up and going in no time."

I called and they responded quickly. Shane was extremely knowledgeable and had us up and going in no time. I felt we were treated fairly and the bill was a good value. Nice family oriented people, I won't call anyone else. Thank you

Dan B.

"I’ve always had a great experience with Aloha!"

I’ve always had a great experience with Aloha! Shane and Tom have been great. Highly recommend!

Amanda F.

"Totally positive experience with Shane and the whole team at Aloha. Very responsive to my texts and messages, on-time for the set up and installation of the unit."

Totally positive experience with Shane and the whole team at Aloha. Very responsive to my texts and messages, on-time for the set up and installation of the unit. Professional and I got three quotes on this new replacement HVAC and their price/warranty/etc. was by far the best.

Beth P.

"I am a repeat customer. Shane continues to provide an excellent, courteous and professional service."

I am a repeat customer. Shane continues to provide an excellent, courteous and professional service. There’s no one else I would call for my HVAC concerns. Give Aloha a call.

Eduardo M.

"I had several quotes for the same system. This company was far below other quotes . Aloha is not greedy at all."

I had several quotes for the same system. This company was far below other quotes . Aloha is not greedy at all. The employees and owner are all very polite and punctual. Easy to work with. They are loyal to their 1 year guarantee and assistance contract on new units. I recommend giving them a call before making your decision on any work.

L H.

"These guys are great! I needed a new system and Shane gave me options and info to help me decide on what to get."

These guys are great! I needed a new system and Shane gave me options and info to help me decide on what to get. They also helped me with financing when the other guys with the smiley face couldn't. My new system is way better than what I had. Call them , you will not regret it.

Ron M.

"Best of the best! My family and I are thankful to have found Shane Ray and Aloha Air Conditioning & Heating. He is extremely professional, knowledgeable, and friendly."

Best of the best! My family and I are thankful to have found Shane Ray and Aloha Air Conditioning & Heating. He is extremely professional, knowledgeable, and friendly. Shane has been taking care of my personal HVAC units for years and has always accurately diagnosed and fixed problems, provided needed routine maintenance, and replaced a unit after a system failure. I recommend Shane and Aloha for all of your HVAC needs!

Jim Y.

"Shane has been the best experience with HVAC work I have ever had."

Shane has been the best experience with HVAC work I have ever had. I have never had anyone be so thorough. Shane is someone I recommend to all my clients and family. You cannot go wrong!

JP M.

"I called at 9pm due to our AC not working properly. They took my information and said a Technician would be out in 30 minutes."

I called at 9pm due to our AC not working properly. They took my information and said a Technician would be out in 30 minutes. Our tech was here in that time frame and went right to work. By 10pm my AC was running. My husband talked to the man and didnt get his name. But he was very quick to diagnose the issue and knew how to fix it. Hes even setting us up for a quote to replace our current unit. I will be a repeat customer. Just hope it's not too soon :) Thank you!

Rachel R.

"Shane is the only heating & A/C company that I recommend in Middle Tennessee. I not only trust him with my own home, I trust him with my client's homes as well."

Shane is the only heating & A/C company that I recommend in Middle Tennessee. I not only trust him with my own home, I trust him with my client's homes as well. He is professional, affordable, available, and has excellent communication skills. He even tells me when he's on his way (no body does that nowadays)! Give him a call, you are in good hands.

Jennifer W.

"The whole Ahola team was respectful, timely, and personal. They provided an honest assessment of the work that needed done and didn’t try to upsell on products."

The whole Ahola team was respectful, timely, and personal. They provided an honest assessment of the work that needed done and didn’t try to upsell on products. They got out furnace replaced quickly and with no hassle. I also appreciated their Covid precautions during this pandemic. They are keeping my business!!

Jeremy H.

"Anyone who has purchased a home knows the "joys" of a home inspection report. Luckily for me prior to moving into my condo one of the items to be replaced was my HVAC system."

Anyone who has purchased a home knows the "joys" of a home inspection report. Luckily for me prior to moving into my condo one of the items to be replaced was my HVAC system. At my closing I received a handwritten note from Shane with Aloha Air Conditioning & Heating, requesting for the new owner (me) to reach out to him after my closing so he could discuss my new unit! Within days of contacting Aloha Shane was out to my home sharing information and discussing the routine maintenance of my new unit. Fast forward to 2019, I was scheduled for a routine maintenance however it rained and I had to reschedule. Shane and I attempted to reschedule over the next couple of weeks but our schedules conflicted. By the end of business in the same day that we attempted to reschedule, Shane made it happen THE NEXT DAY AFTER 5 PM! This is what I consider putting the customer first

Teade T.

"Awesome service. Shane came out and serviced our hvac system in Nashville. He went above and beyond to make sure everything was in working order."

Awesome service. Shane came out and serviced our hvac system in Nashville. He went above and beyond to make sure everything was in working order. Was much more thorough than the bigger companies I have used in the past, and at a fraction of the price.

William E.

"Shane serviced 2 outdoor AC units and 2 indoor Heating unit - great prices! He was thorough, efficient and his customer service skills and politeness evident."

Shane serviced 2 outdoor AC units and 2 indoor Heating unit - great prices! He was thorough, efficient and his customer service skills and politeness evident. I recommend their service to all and will use them again, when service or maintenance is required. Thank you!

Lura H.

"Shane was on time, super polite and spent several hours on our tune up."

Shane was on time, super polite and spent several hours on our tune up. Very reasonably priced and I felt super comfortable with the information amd outcome of our visit!

Allyn M.

"Shane and his dad did an amazing job. They are a local business who have been in the industry for over 30 years."

Shane and his dad did an amazing job. They are a local business who have been in the industry for over 30 years. They know what they are doing, and they are fair in their pricing. They were quick and efficient and they also do cleanings twice a year. I would recommend them to my friends and family.

Christina D.

"Big thank you to Shane Ray with Aloha Air Conditioning & Heating for coming to the rescue TWICE this month last minute."

Big thank you to Shane Ray with Aloha Air Conditioning & Heating for coming to the rescue TWICE this month last minute. If you need a reliable and trustworthy HVAC company, give Shane a call! 💯✅

Brooke P.